FAQ


How to order Ace DVD Backup?
Do i have to pay for the upgrades?
How much is Ace DVD Backup?
Is online order secure?
What happens after I send in the order?
I lost my registration code,what could i do?

What is DivX?
What is .IFO files?

How to order Ace DVD Backup?
If you would like order Ace DVD Backup,please visit http://www.aokx.com/order.htm for more information.

Do i have to pay for the upgrades ?
No!All upgrades are free lifetime to registered user.

How much is Ace DVD Backup?
The price for Ace DVD Backup is US$34.95 per license. Multi-User license please contact sales@aokx.com .

Is online order secure?
Yes, it is 100% secure.

What happens after I send in the order?
You will receive an email confirming your order shortly after sending the online order form.Then,normally you will receive a second email with your registration information within 24 hours.If you do not receive your registration information within 24 hours, or you have lost the registration email, please contact us at support@aokx.com . We will be glad to help you.

I lost my registration code,what could i do?
Because the registration email may be lost,if you do not get your code in 24 hours or if you have lost it,please contact us at support@aokx.com.

What is DivX ?
DivX is the name given to a video codec (a piece of software encoding and decoding video) and is based on the MPEG-4 compression format. MPEG-4 is a new standard of video compression that is both high quality and low bitrate. They are usually only a fraction (around 15%) of the size of a standard DVD, even at 640x480 resolutions, making them the best home video format thus far. They only take half the time to encode, and yet at the same time is smaller in size than MPEG-1 - due to their incredible compression technology - some have even called MPEG-4 the "MP3 of the video world". Quality ranges from net-streaming quality to DVD and better.

What is IFO files?
The .IFO (and backup .BUP) files contain menus and other information about the video and audio.